SHIPPING POLICY

At LuxoraOne, we take great pride in delivering high-quality jewelry to our valued customers worldwide. Our goal is to ensure a smooth and seamless shopping experience from the moment you place your order to when it arrives at your doorstep.

Order Processing

  • Orders are typically processed within 5-12 business days (excluding weekends and holidays).
  • Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping & Delivery Times

Our shipping times vary depending on your location. Below are the estimated delivery windows:

  • United States & Canada: 7-12 business days
  • United Kingdom & Europe: 7-12 business days
  • Australia & New Zealand: 7-15 business days
  • Rest of the World: 7-15 business days

Please note that delivery times are estimates and may be affected by factors such as customs processing, weather conditions, or high demand periods.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can track your order through our website or the courier’s tracking portal.

International Shipping & Customs

We proudly offer worldwide shipping. However, international orders may be subject to customs duties, taxes, or fees based on your country’s regulations. These charges, if applicable, are the customer’s responsibility.

Shipping Issues & Delays

While we strive to deliver your order on time, unforeseen circumstances may occasionally cause delays. If your package is delayed beyond the expected timeframe, please contact our support team at stephanieverronebarbara@gmail.com, and we will assist you promptly.

Incorrect Address or Undeliverable Packages

To ensure smooth delivery, please double-check your shipping details before placing an order. If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.

Need Help?

If you have any questions regarding your order’s shipping status, feel free to contact our support team at stephanieverronebarbara@gmail.com. We’re happy to assist you!